faq
ABOUT THE FESTIVAL
What is UNREAL Festival?
The UNREAL Festival is a 12-hour electronic dance music (EDM) festival that can be experienced in multitude realities.
From what age can you attend the UNREAL Festival?
The UNREAL Festival follows the practice of widely accepted EDM festivals worldwide and welcomes EDM music lovers who are at least 18 years old.
Can I attend the UNREAL Festival with a parent or guardian?
The UNREAL Festival follows the practice of widely accepted EDM festivals worldwide and welcomes EDM music lovers who are at least 18 years old. If you are under 18 years of age, you will not be allowed into the event area, even if you are accompanied by a parent or guardian.
Will I need to show documents at the entrance to the UNREAL Festival?
At the entrance to the UNREAL Festival, you will be asked to present your UNREAL Festival entrance ticket and an identity document that confirms that you are at least 18 years old. Please note that an ID card or passport are the only acceptable forms of identification.
tickets
Where can I buy tickets for the UNREAL Festival?
Tickets for the UNREAL Festival can be purchased on the website unreal-festival.com, through ticket service platforms, or at the box office.
Will it be possible to buy tickets for the UNREAL festival at the festival site?
Yes, there will be a ticket office at the entrance of the UNREAL festival where you can purchase tickets!
Will there be a different price for entrance tickets on the day of the UNREAL festival?
The price of entrance tickets may change on the day of the UNREAL festival.
What benefits do I get when I buy a Fan Zone ticket?
By purchasing a Fan Zone ticket for the UNREAL festival, you will have access to a restricted area located right next to the stage.
What benefits do I get when I buy VIP zone tickets?
When you attend the UNREAL festival with a VIP ticket, you will receive the following benefits:
- Two separate VIP entrances to the UNREAL festival area
- Access to the VIP area with an elevated view of the UNREAL festival stage
- Exclusive amenities
- Private bar area
- A special selection of food and drinks for visitors to the VIP area
- Table reservation service in the VIP area (for an additional fee)
- You can also reserve a space to moor your boat at the edge of Lake Ķīšezers in advance.
What will I enjoy at UNREAL Festival if I purchase a standard admission ticket?
When visiting the UNREAL festival with a standard entrance ticket, you will have access to several recreation and entertainment areas, as well as more than 60 bars and food courts.
AUGMENTED REALITY
What does "multitude realities" mean?
Visitors to the UNREAL Festival will be able to experience the festival in person and through augmented reality on their phone, similar to the “Pokemon Go” app.
How can I enjoy augmented reality on my phone?
To fully enjoy the UNREAL Festival, you will need to download the UNREAL application on your phone.
What will be in this UNREAL app and how will it enhance reality?
The UNREAL Festival team has created an application that provides a futuristic dimension created by artificial intelligence with 3D models, which will be available in the UNREAL Festival territory. The festival map and artist lineup will also be available in the app.
Territory
How will the UNREAL festival grounds work?
The UNREAL festival area will be open from 1:00 pm to 3:00 am.
What should I do if I get injured or have health problems in the UNREAL festival area?
There will be a medical center on the UNREAL festival grounds, staffed by professional doctors who can assist you. In case of injury or health problems, please go to the medical center for help.
What if I lose my belongings at the UNREAL festival?
The organizers of the UNREAL festival are not responsible for lost belongings. However, there will be an information point and a lost and found office on the festival grounds where you can ask for assistance.
How can I make a table reservation for the VIP area?
To make a reservation, please contact the UNREAL festival organizers via email at [email protected]!
Is it possible to enter, leave and then return to the UNREAL festival grounds?
Since the UNREAL festival will last for 12 hours, when you visit it, you should expect that you will not be able to return to it after leaving the festival area.
Can I bring drinks and food into the UNREAL festival area?
No, there will be more than 60 beverage outlets, as well as food courts and other caterers operating in the UNREAL festival area. If you feel thirsty or hungry, the UNREAL festival bar and dining area team will help you quench them!
Will I be able to enter the UNREAL festival with an umbrella?
Yes, you can bring an umbrella to the festival area if you wish. However, we recommend wearing a hat, drinking water regularly, and not staying in direct sunlight for a long time to avoid overheating. On the other hand, if there is a possibility of rain, you can bring a raincoat.
Can I bring photo or video equipment into the UNREAL festival area?
Non-professional photo and video equipment (such as cameras with non-interchangeable lenses) are allowed on the UNREAL festival grounds. In order to be able to bring this type of equipment with you, you need accreditation from the UNREAL festival organizers. You can apply by writing to [email protected].
How will it be possible to pay for goods and services in the territory of the UNREAL festival?
In the territory of the UNREAL festival, goods and services can be purchased using both cash and payment cards.
Will there be an ATM available on the UNREAL festival grounds?
Yes, there will be ATMs available on the UNREAL festival grounds, in case you need to withdraw cash.
Will it be possible to charge your phone in the UNREAL festival area?
Yes, there will be a charging station available in the festival area for visitors to charge their phones.